• Organisational Change Management
  Regardless of the size or type of change that organisations go through, the key ingredient to success is the ability to manage the whole transition and transformation effectively.  eSolutions Consulting  helps organizations prepare for changes, manage the whole process holistically to enable them move to the desired future state.  And we help them operate successfully and sustain that through continuous improvement efforts.
  
  
• Customer Relationship Management
  eSolutions Consulting’s  Customer Relationship Management (CRM) consulting services help clients achieve top-notch customer services and improve the sales and marketing functions.  Our customer centricity solutions help our clients to effectively manage all customer interactions to increase their lifetime value. 
  
  
• Business Process Optimisation
  Business Process Optimisation service offering helps clients improve business operations by taking process-based approach to address key business challenges.  We work with clients to transform their business processes and exploit the appropriate automation technologies and techniques to improve effectiveness and efficiency.  
  
  
• Strategic Planning
  A well-planned and executed strategy is the basis of how organisations generally perform.  Our consultants have years of experience in helping organisations define business and IT strategies to improve shareholder value by employing the appropriate strategic operational and transformational solutions.
  
  
• Supply Chain Management
  eSolutions Consulting helps clients improve their Supply Chain Management through innovative application of technology and process improvement techniques.  We help clients streamline supply chain processes and build information rich capabilities that are flexible to meet customer needs.

Technology

• IT Transformation
  High performing organisations use IT as strategic asset that helps them to generate growth, profitability and operational excellence.  Our consultants help CIOs and IT Directors develop a holistic strategic framework that improves business and IT alignment and reduce complexity and the total cost of ownership.  Our consultants are experienced with using IT as a strategic tool helping organisations to "think big" about IT's ability to improve the way they operate.
  
  
• Business Intelligence
  Organisations must be able to collect and analyse data intelligently to generate knowledge and improve performance. eSolutions Consulting offers a comprehensive set of Business Intelligence services and solutions to help clients harness structured data to improve decision-making, financial management, regulatory compliance and customer service.
  
  
• Enterprise Architecture
  Enterprise Architecture is our flagship service offering.  We help organisations develop their Enterprise Architectures, which defines the framework, principles, standards and implementation roadmap for the deployment of technologies in organisations.
  
  
• IT Infrastructure Management
  Ensuring the availability and integrity of IT infrastructure is very critical for businesses today.  Our ITIL consultants help organisation implement IT Service Management disciplines to ensure that end to end IT services meet business expectations.  We also offer ITIL Foundation courses to organisations to improve their operations.
  
  
• Technology Solutions & Systems Integration
  We help clients design, customise and deploy the necessary technologies to automate their core business processes.  We offer project management, architecture design, systems integration and testing services for ERP, CRM, Enterprise Portal and other business solutions.
  
  
• Outsourcing
  We help clients maximise their IT investments, streamline IT operations, while increasing the flexibility and security needed to provide the required levels of service to support the business.  Our professionals work closely with clients to develop and implement the appropriate IT infrastructure and Business Process outsourcing services.  This enables them to create the right platform for business growth while driving down operational costs. TOP